Privacy Policy

Last Updated: November 27, 2025

At T2 Chat, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our unified messaging platform and related services.

1. Information We Collect

We collect information that you provide directly to us when you use T2 Chat, including:

Account information: name, email address, phone number, and payment information

Communication data: messages, conversations, and interactions through our platform

Usage data: how you interact with our services, features accessed, and time spent

Technical data: IP address, browser type, device information, and cookies

Integration data: information from connected social media accounts (Facebook, WhatsApp, Instagram) and email accounts

2. How We Use Your Information

We use the information we collect to:

Provide, maintain, and improve our services

Process transactions and send related information

Send technical notices, updates, and support messages

Respond to your comments, questions, and requests

Monitor and analyze trends, usage, and activities

Detect, prevent, and address technical issues and security threats

Personalize your experience and provide customer support

3. Information Sharing and Disclosure

We do not sell your personal information. We may share your information only in the following circumstances:

With your consent or at your direction

With service providers who perform services on our behalf (e.g., payment processing, data storage)

To comply with legal obligations or respond to lawful requests

To protect our rights, privacy, safety, or property

In connection with a business transfer (merger, acquisition, etc.)

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.

5. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

Access: Request access to your personal data

Correction: Request correction of inaccurate data

Deletion: Request deletion of your personal data

Portability: Request transfer of your data

Objection: Object to processing of your personal data

Withdrawal: Withdraw consent where processing is based on consent

You can exercise these rights by contacting us at privacy@t2chat.com

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect and store information about your preferences and usage patterns. Our cookie consent manager allows you to control which cookies are used. You can manage your cookie preferences at any time through your account settings.

7. Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes described in this policy, unless a longer retention period is required or permitted by law.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

9. Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the 'Last Updated' date. You are advised to review this Privacy Policy periodically for any changes.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: privacy@t2chat.com

Address: [Your Company Address]